Whether you run a small office, a large accounting firm, or if you’re in the hospitality industry, a well-maintained functional IT system is crucial to your business success.
At OPM Ecosse, we recognise that no two clients are the same; we therefore provide software solutions to address the many requirements of a diverse range of businesses and industries.
From an initial consultation through to installation and ongoing after sales support, we offer our clients a full range of services. Our commitment to our clients does not end when a system is installed – we will ensure that all clients are equipped with both the expertise and equipment necessary for IT optimisation.
Our service includes:
Maintenance – we will prepare a maintenance contract covering all your software systems and
equipment, which will protect you against failure or technical malfunctions.
Upgrades – we will inform you regularly of any updates that become available which could improve the efficiency or versatility of your hardware and software systems.
Enhancement and replacement - we will inform you of any new software and hardware solutions which could improve the functionality of your existing system.
Staff training – we will provide any training necessary to ensure your staff are aware of the uses and operating methods of your IT system; we also offer refresher courses as upgrades are introduced and one-off sessions when new staff are recruited.
Support – we will provide telephone support during working hours to suit your business. Should a site visit be necessary, software or hardware engineers can be on site within four working hours.
We also offer bespoke solutions, so for those companies with very specific demands, we can create a software solution designed uniquely for your particular administration process.
For more information about our services, please contact us.